Solutions / Education
Between the first inquiry and a confirmed place sit a dozen quiet leaks: a reply that came a day late, an application left half finished, a fee that never cleared. 36nine closes them so your admissions team spends its time on the students who need a person, not on chasing the ones who slipped.
Where the funnel leaks
None of this is a staffing failure. It is a volume-and-timing problem that humans cannot win on alone: inquiries arrive at midnight, applicants stall in silence, and nobody sees the drop-off until the intake numbers come in short.
01
A prospective family messages on WhatsApp at 9pm. By the time someone replies the next afternoon, they have already enrolled their child somewhere that answered. Speed of first response is the single biggest predictor of whether an inquiry converts, and it is the one most institutions lose on.
02
Applicants start, hit a missing document or an unclear step, and quietly drop. No one chases them, because no one knows they paused. A funnel full of half-finished applications looks like interest and converts like nothing.
03
An offer is accepted but the deposit never clears, and the seat sits in limbo while the deadline passes. Finance and admissions are looking at different screens, so the gap is invisible until it costs you the enrolment.
04
When the intake comes in below target, the honest answer to where the students went is a shrug. Without a clear view of stage-by-stage drop-off, every fix is a guess and next cycle repeats the same losses.
How Arkan runs it
Arkan is the platform 36nine deploys: named agents, each owning one part of the journey, coordinated by Maestro so the whole thing runs as one system. We ship what is proven, prove it against your numbers, then ship the next part.
Answers every inquiry the moment it lands, on any channel, at any hour, in the family's language. No more lost-to-slow-reply.
Calls applicants who go quiet, answers their questions in conversation, and brings stalled prospects back into the funnel.
Books interviews, assessments and campus visits end to end, across the team's calendars, without the back-and-forth.
Guides each applicant through a complete, verified application, nudging the missing document instead of letting the file go cold.
Collects the fee and confirms the place the moment payment clears, so admissions and finance finally see the same screen.
Shows stage-by-stage drop-off in plain numbers, so you fix the leak that is actually costing you, not the one you assumed.
Compliance first
Education is a regulated, trust-first sector, and we operate that way by default. Compliance is not a feature we bolt on at the end; it is how the system is built from the first line.
The outcome is the proof
We publish real results, not aspirations. The figures below are filled from live deployments; where a number is still being confirmed it is marked, not invented.
Figure to confirm
Faster first response to a new inquiry
Figure to confirm
More applications completed end to end
Figure to confirm
Inquiries answered outside office hours
Figures are drawn from real 36nine deployments and updated as each agent proves out. Nothing here is rounded up past what the data shows.
Bring one real admissions goal. We will show you, with the strategy and the numbers behind it, where AI agents move your enrolment, and where they do not.